Diamond World Ltd.
Requirements
Education
Bachelor/Honors
Experience
At least 2 years
The applicants should have experience in the following business area(s): Call Center
Additional Requirements
Age 23 to 32 years
Only Female
English fluency is must.
Candidates will have to be presentable.
Have a Decent typing speed.
Skilled in MS Office applications, standard computer efficiency and email communication.
Ability to work under pressure and for long hours.
Responsibilities & Context
Make outbound calls to customers, collecting different types of information and store accordingly in the company database.
Inform customers about our products, services, offers and different campaigns. Use unique selling points to highlight our product features over the call.
Assist customers with product price and quality related issues.
Take part in database related information entry whenever needed.
Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.
Meeting call targets every day and prepare report accordingly.
Assist in present and promote products using solid selling techniques to existing and prospective customers.
Work from the branches and assist customers to try our products if needed.
Any other duties assigned by the management if and when required basis.
Skills & Expertise
Call Center Operation
Customer Care
Customer Relationship
Customer Service
Customer Support
Customer Support through Phone
Outbound and Inbound Calls
Other Relevant Skills
Fluent in English
English – Typing
Product Promotion
Product knowledge
Compensation & Other Benefits
Provident fund,Medical allowance
Salary Review: Yearly
Life & Health Insurance
Two Festival Bonuses on Gross Salary
Leave Encashment
Snacks Bill
Workplace
Work at office
Employment Status
Full Time
Gender
Only females are allowed to apply.
Job Location
Dhaka
To apply for this job email your details to apply@chakricircular.com