Masterkey Technology Ltd.
Masterkey Technology Ltd.
Masterkey Technology Ltd.
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Summary
- Vacancy: 03
- Location: Dhaka (Gulshan)
- Minimum Salary: Negotiable
- Published: 4 Jul 2024
Requirements
Education
- Bachelor/Honors
Responsibilities & Context
𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞: https://forms.gle/o5LCU4RCkVmtpdnUA
- Maintaining contact with customers regularly through call,email,sms.
- Handle customer inquiries and provide appropriate solutions or alternatives within a timely manner.
- Maintain a high level of professionalism and empathy when interacting with customers.
- Utilize to accurately document interactions and follow-up on unresolved issues.
- Collaborate with other departments to address customer needs and provide comprehensive solutions.
- Identify and escalate priority issues to the appropriate channels.
- Assist in maintaining accurate records and documentation of customer interactions.
- Contribute to the improvement of customer service processes by providing feedback and suggestions.
Skills & Expertise
Communication in English
Problem Solving Ability
Team Leadership
Employment Status
Full Time
Job Location
Dhaka (Gulshan)