Smart Safety & Automations

Senior Engineer, System Integration Engineering (Enterprise Telephony Solution)

Smart Safety & Automations

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Summary

Education

Experience

5 to 7 years
The applicants should have experience in the following business area(s):
Telecommunication, Software Company, IT Enabled Service, Computer Hardware/Network Companies, Development Agency, Food (Packaged)/Beverage, Developer, Importer

Additional Requirements

Constant alertness to engineering design risks and opportunities, including proactive intervention where required.
The ability to make good decisions based upon a mixture of analysis, financial, experience and judgment.
The ability to follow up and follow through on delegated instructions and tasks.
Fluent in the Microsoft Office suite of desktop applications and related software packages, with proficiency in MS Excel a must (proficiency in MS Project and PrimaveraP6 an advantage).
Excellent written and verbal communication skills, with the ability to convey information clearly.

Provides planning, design, development, and implementation of Telephony related infrastructure technologies including large Genesys call center applications, GVP IVR,Outbound dialer, VoIP Networking Architecture, Databases, ACDs / PBXs and IP Telephony platforms.
Provide project management for the deployment of infrastructure projects, as well as act as primary vendor interface and tier-three support for applications and technologies provided and supported by vendors.
Manage effective issue identification and resolution process; serve as the focal point for infrastructure-related issues/crisis resolution.
Demonstrate strong analytical and critical decision-making skills.
Must be able to support on-call rotation & overnight work as needed.
Cooperate with other VoIP network engineers.
Assist in developing and deploying VoIP network solutions.
Train other VoIP network engineers.
Draft and revise technical documentation.
Perform role-based and system-specific administrative tasks.
Perform software asset management.

Full Time

Dhaka

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