LA`AM Ltd.
Requirements
Education
Higher Secondary
Diploma
Experience
At least 1 year
The applicants should have experience in the following business area(s): Call Center, Telecommunication
Additional Requirements
Only Male
Previous Call Center/Customer Service experience is preferrable
Responsibilities & Context
Job Context: We are looking for a proactive and results-driven “Call Centre Executive” to join our energetic team. The selected candidate will be responsible for handling customer inquiries, managing online sales operations, and converting leads into sales while maintaining excellent customer service standards.
Shifts:
Morning Shift (9 am to 6 pm)
Evening Shift (1 pm to 10 pm)
Job Responsibilities
Handle inbound and outbound calls professionally
Manage customer communication through phone, chat, and social media
Respond to online leads and convert inquiries into successful sales
Meet and exceed daily online sales targets
Collaborate with Sales & Operations teams to ensure smooth order processing
Provide solutions to customer issues with patience and professionalism
Receive customer complaints, record them in the system, and ensure proper resolution
Maintain a high standard of call quality as per organizational requirements
Conduct proactive customer outreach
Maintain a professional, courteous, and customer-first attitude
Take responsibility for achieving individual and team targets
Suggest improvements in sales and customer service processes
Skills & Expertise
Customer Care
Customer Relationship
Customer Service
Telemarketing and sales
Other Relevant Skills
Call Center Operation
Customer Service
Customer Support through Phone
Telemarketing and sales
Compensation & Other Benefits
Performance bonus
Lunch Facilities: Partially Subsidize
Salary Review: Half Yearly
Festival Bonus: 2
Salary: Monthly Fixed Salary BDT. 16,000/- Additional Target Based Incentive upto BDT. 7,000/-
Workplace
Work at office
Employment Status
Full Time
Gender
Only males are allowed to apply.
Job Location
Dhaka (Mirpur)
To apply for this job email your details to apply@chakricircular.com