Grameen Telecom Trust

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Summary

Education

MBBS or Master’s degree in Public Health / Health Administration / Healthcare Communication.

Experience

Additional Requirements

Experience in provider communications, telemedicine, digital health, or clinical operations.
Excellent communication, interpersonal, and organizational skills.
Strong understanding of healthcare systems and digital platforms.
Experience with content verification and managing health campaigns is a plus.
Fluent in Bangla and English (spoken and written).

Healthcare Provider Onboarding & Relationship Management

Lead the onboarding process for new specialist doctors and healthcare professionals on the Shukhee platform.
Maintain continuous communication with all service providers to ensure alignment with Shukhee’s standards and protocols.
Build and manage relationships with medical experts, specialists, and partner clinics.

Service Provider Communications

Serve as the primary liaison between Shukhee and its entire network of healthcare service providers (doctors, coaches, diagnostic partners, etc.).
Regularly share updates, service changes, and platform information with providers.
Respond to provider queries and resolve communication-related issues in a timely manner.

Social Media Content & Health Communication

Review and verify all health-related content to be shared on social media and other public platforms.
Work with the marketing team to ensure medical accuracy and ethical compliance in all public communication.
Coordinate with doctors and experts for content contributions.

Health Campaign & Awareness Support

Assist in planning and executing health awareness campaigns (e.g., World Health Days, monthly health themes).
Engage doctors and health coaches to participate in live sessions, Q&A, or write-ups for awareness drives.

Service Monitoring & Reporting

Monitor service delivery quality, responsiveness, and provider performance across all platforms.
Generate regular reports on service utilization, provider engagement, and communication outcomes.
Highlight gaps or areas for improvement and recommend solutions.

Healthcare Provider Training & Development

Design and implement training sessions and materials for new and existing healthcare providers.
Ensure providers are well-informed on Shukhee’s technology, SOPs, and service expectations.
Organize refresher trainings, workshops, and feedback loops for continuous improvement.

Work at office

Full Time

Dhaka

To apply for this job email your details to admin@chakricircular.com