A reputed manufacture company in Bangladesh
A reputed manufacture company in Bangladesh
A reputed manufacture company in Bangladesh
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Summary
- Vacancy: 05
- Age: 20 to 30 years
- Location: Dhaka (Dhanmondi)
- Salary: Negotiable
- Experience: At least 1 year
- Published: 23 Jun 2024
Requirements
Education
- Bachelor/Honors
Experience
- At least 1 year
Additional Requirements
- Age 20 to 30 years
- The applicants should have experience in the following area(s):
- Customer Support through Phone, Tele Marketing, Call Center Supervision
- Experience working in Call Center will be an added advantage.
- Have to be mentally strong as well as confident for performing this Job.
- Candidates having frequent job switching tendency need not to apply.
Responsibilities & Context
Answering incoming calls from customers and ensuring instant customer satisfaction on queries.
Responsible for making outbound and follow-up calls.
Taking product orders from customers.
Order placement in to software.
Respond to customer inquiries regarding product quality, complaints, and feedback.
Resolve customer complaints via phone, email or social media. Maintaining high standard of call quality as per the requirement of the organization.
Will be capable of sales monitoring.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Responding to calls on public holidays and weekends.
Perform any other operational task assigned by the supervisor/higher authority.
Compensation & Other Benefits
- (Salary+Lunch)
- Mobile bill, Tour allowance, Provident fund
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Dhanmondi)
To apply for this job email your details to admin@chakricircular.com