Officer – Call Centre

Bangladesh Specialized Hospital Ltd.

Bangladesh Specialized Hospital Ltd.

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Summary

• Vacancy: 03
• Location: Dhaka
• Experience: At least 2 years
• Published: 10 Jul 2024

Requirements

Education

• Bachelor Degree in any discipline

Experience

• At least 2 years
• The applicants should have experience in the following business area(s):
  Hospital, Research Organization, Diagnostic Centre, Clinic

Additional Requirements

• Age 22 to 30 years
• Computer Literacy: MS Office (Word/Excel/Power point).
• Ability to handle confidential and sensitive information.
• Ability to communicate effectively on the telephone

Responsibilities & Context

• Schedule appointments for patients.
• Answer telephone promptly and in a polite and professional manner.
• Obtain and enter accurate demographic information (address, telephone number).
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Answer questions and offer other information, as requested, to provide patient-focused Service patients
• Make reminder calls as requested.
• Make calls to reschedule appointments when necessary.
• Other reasonably related duties as assigned by supervisor or manager

Compensation & Other Benefits

• Provident fund
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Earn Leave
• Health Benefit

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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