Software Implementation & Support Engineer

 

WEBNS Technology Ltd.

Software Implementation & Support Engineer

WEBNS Technology Ltd.

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Summary

• Vacancy: 01
• Age: 22 to 32 years
• Location: Dhaka
• Salary: Negotiable
• Experience: 1 to 3 years
• Published: 11 May 2024

 

Requirements

Education

• Bachelor/Honors

Experience

• 1 to 3 years
• The applicants should have experience in the following business area(s):
  Software Company, IT Enabled Service

Additional Requirements

• Age 22 to 32 years

Responsibilities & Context

We’re seeking a qualified, dynamic, self-motivated, well disciplined, hard working and passionate about implementing and supporting cutting-edge software solutions as an Engineer in Software Implementation & Support team.

• Implement and configure software applications for clients based on their requirements.
• Provide technical support to end users and troubleshooting for software-related issues.
• Investigate data discrepancies, application errors and enhancement of existing application to improve its functionality.
• Collaborate with developers to ensure that functional requirements can be met technically & within specific timelines to ensure successful project delivery.
• Conduct user training and documentation when necessary.
• Provide ongoing technical support and post-implementation troubleshooting by analyzing the requirements of end users, test and integrate applications.
• Knowledge on SQL queries, Oracle database & Oracle Apex will be an added advantage.
• Knowledge of accounting systems, supply chain management system, HRM system and  business processes will be considered as additional experience.
• To have strong personality & able to take pressure to meet the deadline.Candidate to be positive & pro-active.
• Assist with planning and designing system and application architecture, and with the translation of systems requirements into application prototypes.
• Participate in agile software development lifecycle in a team environment, including participation in design, code, and test inspections to identify issues/defects.
• Act as a liaison between end users and business units to maintain reliability and operation of supported systems.
• Maintain professional and technical knowledge by attending educational workshops and establishing personal networks.

Skills & Expertise

End User Support

ERP Implementation

Software Implementation

Software Testing

Compensation & Other Benefits

• Gratuity, Mobile bill, Provident fund
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Opportunity for professional growth and development.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

WEBNS Technology Ltd. is a leading technology company dedicated to deliver innovative software solutions. We have skilled creative software team who love taking on big challenges. Our team thrives on creativity and cutting-edge technology.

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