Unimass Holdings Ltd Team Leader (Senior Executive) - Call Center
Requirements
Education
- Bachelor/Honors
- Educational Qualification can be relaxed for experienced and capable individuals.
Experience
- 3 to 5 years
- The applicants should have experience in the following business area(s): Real Estate, Developer
Additional Requirements
- Age 25 to 30 years
Experience Requirements
- 3 to 5 year(s) experience in Real Estate Sector.
Additional Requirements
- Strong leadership and team management skills.
- Flawless in conversations.
- Punctuality and commitment to work.
- Proficient in using call center software and Microsoft Office.
Responsibilities & Context
Job Context: We are seeking a dynamic, customer-focused and sales oriented individual to join our team as a Team Leader- Telemarketing (Call Center). As the first point of contact for our esteemed customers, you have to contribute significantly to lead generation, customer satisfaction and overall business success.
Job Responsibilities
- Supervise daily operations and ensure Key Performance Indicator (KPI) to meet team targets.
- Conduct regular training sessions to enhance team skills and knowledge.
- Making outbound calls to potential customers to provide information about available properties and promotions.
- Assisting the sales team by providing them with qualified leads and relevant customer information.
- Updating customer records and maintaining an accurate database of all interactions.
Compensation & Other Benefits
- As Per Company Policy
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Dhanmondi)