Zilbab is hiring Customer Support Executive – Part-Time | Join

Zilbab

Requirements

Education

HSC

Experience

1 to 5 years
The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, F-commerce

Additional Requirements

Age 20 to 30 years

Responsibilities & Context

Working Hours: 6:00 PM – 10:30 PM (4.5 hours daily)
Job Type: Part-Time | Work From Office

Key Responsibilities:
• Handle customer inquiries through Facebook Inbox, WhatsApp and Direct phone calls.
• Receive, verify and manage orders from the website/Landing Page (WooCommerce).
• Monitor incoming website orders and ensure proper order processing.
• Follow up with customers and assist in converting inquiries into confirmed orders.
• Maintain accurate customer and order information.
• Handle customer queries, order-related issues and follow-ups.
• Maintain professional communication and provide a good customer experience.

Skills & Expertise

Other Relevant Skills

Customer Care
Customer Relationship
Customer Service

Compensation & Other Benefits

Over time allowance,Performance bonus
Salary & Benefits


Working Hours: 6:00 PM – 10:30 PM (4.5 hours daily)

• Monthly Fixed Salary:
BDT 6,500

• Annual Leave:
20 Days

• Attendance Bonus:
BDT 500
based on attendance eligibility

• Order Incentive:
BDT 5 for each valid/confirmed order above 80 orders per day

• Overtime:
BDT 50 per hour

• Snack Allowance:
Provided separately at the end of the month

Workplace

Work at office

Employment Status

Part Time

Job Location

Dhaka (Rampura)

To apply for this job email your details to apply@chakricircular.com