1000FIX Services Ltd.
1000FIX Services Ltd.
1000FIX Services Ltd.
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Summary
- Vacancy: 5
- Age: 20 to 30 years
- Location: Anywhere in Bangladesh
- Minimum Salary: Tk. 14000 (Monthly)
- Experience: At least 1 year
- Published: 4 Jul 2024
Requirements
Education
- Diploma in Computer, Bachelor of Science (BSc)
Experience
- At least 1 year
- The applicants should have experience in the following business area(s):
IT Enabled Service
Additional Requirements
- Age 20 to 30 years
- Prefer vendor certification from Microsoft, CISCO, HP, DELL or the like.
- Must have patience & competence to work under pressure.
- Willing to work extended hours and work on holidays.
- Must be computer literate and able to produce different analytical report and statements independently.
- Good communication skills in Bangla and English.
Responsibilities & Context
- To troubleshoot laptop, desktop, printer and networking items. Prefer all or any of the items.
- Motherboard repair quality will be treated as an advantage.
- Networking Switch repair, configuration, Diagnosis, assemble & dissemble (CISCO, Hikvision, Uniview).
- CCTV Camera and printer repair, configuration, Diagnosis, assemble & dissemble.
- Need to do either or both of in-warranty and out of warranty support.
- Communication with Principals.
- Communicate clearly and precisely with customers in written and verbal form.
- Keep repair record in ERP or in Principal’s software.
- Report preparation in MS office is required.
- To check & perform warranty/replacement procedure of retailer & corporate customers
- Identify the actual malfunction and make solution with discuss technical Support Team.
- Ensure the performance, quality and responsiveness of service items.
- Collaborate with Support team to ensure proper service of products.
- Work with members of the team and other departments/teams to resolve product issues.
- Perform any other tasks assigned by the Team Leader.
Skills & Expertise
Customer Service
IT Support Service
Compensation & Other Benefits
- T/A, Mobile bill, Medical allowance, Performance bonus, Profit share
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Professional certification will be an added value.
Regular training and certification facility.
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh