MJL Bangladesh PLC
Requirements
Education
- MBA or equivalent from any reputed public or private University
Experience
- 8 to 10 years
Additional Requirements
08-10 years of working experience in the relevant area
Candidates with supply chain and logistics and warehouse experience are highly encouraged to apply.
Skill & Abilities:
- Proven working experience in a similar role
- An analytical mind with problem-solving skills
- A team player with good organizational and multitasking abilities
- Excellent communication skill with attention to detail
- Familiarity to administrative & report writing skills
Responsibilities & Context
MJL Bangladesh PLC. (MJLBPLC) is a public limited company active in Bangladesh`s downstream petroleum sector. It is a fast-growing company expanding its business in owning, managing, and operating vessels in the international market and investing in various warehousing and finance activities.
Department: Customer Service
Job Responsibilities:
- Assist in monitoring key account activities to ensure consistent sales support and service quality
- Support the development and implementation of “best practices” across the department to improve efficiency, reduce cost, and enhance customer service
- Ensure availability of all imported and local finished products in consultation with the Supply Chain and Lube Oil Blending Plant, based on the sales forecast and additional requirements
- Ensure all sales-related IT systems and business processes are in place and collaborate with the SAP team, aiming to improve system efficiency and department performance
- Act as the point of contact for handling customer complaints professionally
- Ensure customers are treated in a friendly, helpful, and professional manner
- Stay informed on legislation and policies related to customer service, sales, and ensure the team is updated on relevant changes
- Assist in monitoring and evaluating the service performance of third-party vendors
- Ensure full compliance with local and corporate SH&E (Safety, Health & Environment) policies and report any incidents or hazards
To apply for this job email your details to apply@chakricircular.com