Customer Service Officer

Genex Infosys PLC.

Requirements

Education

HSC

Additional Requirements

Age At least 18 years

Responsibilities & Context

Answering incoming calls from customers and ensuring instant customer satisfaction.

Respond to customer inquiries.

Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

Troubleshoot/ helping to resolve customer service problems.

Provide general information.

Maintaining a high standard of call quality as per the requirement of the organization.

Skills & Expertise

Other Relevant Skills

Complaint Management
Customer Service
Time Management

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Khilkhet)

To apply for this job email your details to apply@chakricircular.com