Requirements

Education

Bachelor/Honors

Additional Requirements

Age 18 to 25 years

Good in operating system and related software

Hands-on experience to handle customer`s query managment

Excellent verbal and written communication skills.

Self-starter, self-motivated, independent, and proactive.Able to work under pressure.

Exeperience in customer service, will get priority

Responsibilities & Context

Outbound call attend and providing all type of service
Other offline source complaint/query attending

External communication/follow-up for escalated issue

Operation on ticketing system

Daily Report checking / Work on complaint root causes

External communication with technical and commercial billing/support to ensure the churn back

Skills & Expertise
Customer Service
Handling Customers

Other Relevant Skills

Ticketing & Reservation
Billing
Call Center Operation
Customer Service

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mohakhali)